Customer Service Officer Vacancy at TotalEnergies
Customer Service Officer
TotalEnergies
Dar es Salaaams
Domain: Sales
Type of contract: Regular position
Experience: Minimum 3 years
Context & Environment
- Understanding and follow up of procedures
- Undertaking client needs
- Understanding customer contracts and terms
Activities
- HSEQ: Respect of the Golden rules and all the HSE rules and standards of TotalEnergies by all the staff, contractors, customers…
- Receive and process fuel orders
- Ensure customer orders are executed and delivered on time as per D+2 procedure.
- Prepare and submit customer statements immediately after every end of month.
- Reconcile customer accounts whenever necessary.
- Follow-up the payments and ensure credit customers are within terms.
- Follow-up the opening of new customer accounts.
- Follow-up reversals, debit/credit notes for customers whenever necessary.
- Create and maintain customer records and files. Ensure the following records are available; Customer orders, payment details, debit/credit notes, statements, correspondence and any other record as directed by Head of Department.
- Participate in any marketing activities that improve the sales and profitability of the company
Candidate Profile
- University degree in Business Administration/Marketing/Engineering
- Minimum of two years work experience and preferably in petroleum industry
- Knowledge in MS Office package
Additional Information
- TotalEnergies values diversity, promotes individual growth and offers equal opportunity careers.
How to Apply :
Please follow the link provided below.