Branch Manager at Ecobank
Position: Branch Manager
Ecobank
Reporting to: Head SME
Location : Mwanza, Tanzania
Job Summary:
Achieve all operational excellence and financial targets through business growth and development set by the bank at branch level.
Key Responsibilities
Business Performance:
Delivery of sales, revenue, deposit, risk asset, targets, and efficiency ratio
Prepare and deliver on approved branch budgets
Responsible for strict cost management including review of both direct and indirect costs
generated by the branch. Achieve a cost/income ratio in branch.
Relationship Management & Customer Service:
Deliver on customer service standards, acquisition and client satisfaction levels, retention of high performing clients and growing share of wallet as per target market.
People Management:
Build and develop a high-performing team by driving performance development and coaching to achieve productivity and efficiency
Process, Controls and Operation Performance:
Ensure compliance with operations risk.
Complies with branch layout standards, KYC, operating & risk policies and procedures.
Qualification & Experience:
Educational Background: A Bachelor’s or Master’s degree Banking or Business Administration, Economics, Finance, or other related fields of study.
Professional Experience: At least 5 years of experience in relationship management and
branch operations.
Application Instructions:
Application:
If you are interested and meet the selection criteria, please submit your Curriculum Vitae by April 14th, 2025. to: ETZ-RECRUITMENT@ecobank.com
Please note that only shortlisted candidates will be contacted.
Ecobank Tanzania Limited
Human Resources